Cancellation policy
1. Purchase Options
A. One-Time Purchases
When you place a one-time order, you are charged in full at checkout. Once an order has entered processing or has shipped, it cannot be canceled or modified.
B. Subscriptions
If you select a subscription, you authorize Sidestreet to charge your payment method on a recurring basis (monthly or as selected at checkout) until you cancel.
Subscription orders renew automatically at the frequency you choose unless canceled prior to the next billing date.
2. Cancellation Policy
One-Time Orders
One-time orders may be canceled only if:
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The order has not yet entered fulfillment, and
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You contact us within 12 hours of placing the order
Once an order is in processing or has shipped, it cannot be canceled.
Subscriptions
You may cancel a subscription at any time through your account portal or by contacting customer support.
However, to avoid being charged for your next shipment, you must cancel at least 48 hours before your next scheduled billing date.
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If you cancel before the cutoff, you will not be charged again.
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If you cancel after a renewal has processed, that shipment will still be sent and is not refundable.
3. Returns & Refunds
Due to the nature of consumable hemp beverages:
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All sales are final
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We do not accept returns of opened or unopened beverage products
We will replace or refund orders only if:
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The product arrived damaged, or
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The product was incorrect
You must notify us within 7 days of delivery with photos and order details.
4. Regulatory Disclaimer
Sidestreet products are derived from federally compliant hemp and contain less than 0.3% Δ9-THC by dry weight. Local laws vary, and customers are responsible for confirming that hemp beverages are legal in their state before ordering.
Orders that cannot be legally delivered will not be refunded.
